Account
Security, devices, privacy, notifications, plans and deleting your account.
- Account settingsA tour of Settings in TACENZA Chat – your username, password, recovery key, email and phone, plan, devices, export and the other sections.
- Password, recovery key and two-factor sign-inHow to change your TACENZA Chat password, make a new recovery key, turn on two-factor sign-in and keep a sign-in history.
- Sessions and devicesHow long you stay logged in to TACENZA Chat, how the device list works, how to sign a device out, and what happens at your plan's device limit.
- Privacy settingsWhat each setting in the TACENZA Chat Privacy Center does and what it lets others learn – profile, read receipts, typing, online status and blocking.
- Notification settingsHow to turn on notifications, push on a closed app, quiet hours and email notifications in TACENZA Chat, and what each one reveals.
- Plans and billingThe TACENZA Chat plans and what they include, where to see your usage, how payment through Stripe works, and where to find invoices.
- Upgrading, downgrading and cancellingHow to change your TACENZA Chat plan, what happens to your files and devices when you downgrade, how cancelling works, and the grace period for failed payments.
- Deleting your accountHow to delete your TACENZA Chat account, what is deleted and what stays, what happens to a subscription, and what to save first.