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  • TACENZA ChatEnd-to-end encrypted chats, groups and communities.TACENZA MailIn developmentPrivate email for you, your team and your own domain.TACENZA StoreThe official TACENZA shop.
    Your account Where to manage Chat and Mail
  • DocumentationHow everything works, step by step.Help CenterAnswers when something isn’t working.BlogProduct updates, security and engineering.StatusWhether every service is running.
  • Pricing
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TACENZA ChatYour username and passwordTACENZA MailYour Mail address and password
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Products

  • TACENZA Chat
  • TACENZA MailIn development
  • TACENZA Store
  • Pricing
  • Security

Resources

  • Documentation
  • Help Center
  • Blog
  • Status

Account

  • Manage your account
  • Log in to Chat
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Get started
Overview
Getting started
  • Welcome to TACENZA
  • Create a TACENZA Chat account
  • Set up your profile
  • Getting started with Chat
  • TACENZA Mail at a glance
  • Managing your account
TACENZA Chat
  • Messaging
  • Groups
  • Profiles
  • Notifications
  • Search
  • Privacy and safety settings
  • Group settings
  • Roles and permissions
  • Moderation
  • Bots
TACENZA Mail
  • Getting started with Mail
  • Reading mail
  • Writing and sending mail
  • Attachments
  • Searching your mail
  • Folders, shared addresses and assigning
  • Mail settings
  • Privacy and encryption in Mail
Account
  • Account settings
  • Password, recovery key and two-factor sign-in
  • Sessions and devices
  • Privacy settings
  • Notification settings
  • Plans and billing
  • Upgrading, downgrading and cancelling
  • Deleting your account
Security
  • How encryption works
  • What the server stores
  • Verify the app you're running
  • Known limits
  • Reporting vulnerabilities
Troubleshooting
  • Login problems
  • Codes and verification
  • Notifications not arriving
  • Messages not sending or opening
  • TACENZA Mail problems
  • Getting back into your account
Help Center Status
  1. Docs
  2. TACENZA Mail

TACENZA Mail

Your inbox, sending mail, shared addresses and encryption.

  • Getting started with MailWhat TACENZA Mail is today, who can use it, how to sign in for the first time, and how it differs from your TACENZA Chat account.
  • Reading mailHow folders, the message list, conversations and the reading pane work in TACENZA Mail, and how HTML mail and images from the internet are shown.
  • Writing and sending mailHow to write, reply and send from your own or a shared address in TACENZA Mail, and the sending limits that apply to new sign-up accounts.
  • AttachmentsHow to attach files to a message and download files you receive in TACENZA Mail, the size limit per file, and how encrypted files are handled.
  • Searching your mailHow to search TACENZA Mail by words, sender, recipient, subject, files and read state, and what search can't find inside encrypted mail.
  • Folders, shared addresses and assigningHow folders and shared addresses like support@ work in TACENZA Mail, and how a team assigns, takes and marks mail done in a shared inbox.
  • Mail settingsTeam settings for company admins, two-factor sign-in, app passwords for Outlook and Thunderbird, and changing your password in TACENZA Mail.
  • Privacy and encryption in MailHow zero-access encryption works in TACENZA Mail, what it doesn't protect, why remote images stay off, and how reporting and suspension work.

Private messages and mail. An account needs a username and a password – nothing else.

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